62%
Missed Calls
of search-generated calls to small businesses go unanswered and end up in voicemail
Your Front Desk, Reimagined.
Never Miss Another Customer Call.
Turn every phone call and website visitor into an opportunity. ELMA answers calls, responds to customer questions, books appointments, and engages website visitors 24/7. Set it up yourself in minutes.
The missed call problem
Every Missed Call Is Revenue Walking Away
Most businesses invest heavily to make the phone ring. Ads, SEO, referrals, and marketing all work toward one goal: getting a potential customer to call. But if nobody answers, that investment is wasted.
$6,952
Estimated Weekly Revenue Lost
of small businesses due to missed calls and missed bookings
85%
Instant Conversion
of callers who can't reach you immediately schedule or leave details instead of hanging up
What ELMA Does
An AI Receptionist That Actually Sounds Like Your Business
You set the tone. ELMA handles the rest: answering calls, checking your calendar, and booking appointments, all in a natural voice that reflects how you'd want your business to sound.
24/7 Call Answering
Every call gets answered, day or night, weekends and holidays included. No more "we're currently closed" or "leave a voicemail" — just a real person picking up the phone.
Appointment Scheduling
ELMA checks your real calendar availability and books the appointment right there on the call — no back-and-forth, no double-booking.
Agent Configuration
Set your receptionist's personality, choose a voice, and teach it about your business in plain language. No scripts to write from scratch.
Conversation Tuning
Adjust how your receptionist talks, what it says, and how it responds — and see the change take effect instantly.
DashboardLive call routing • 24/7
Manage calls, and bookings in one place.
Reach Us However You Want
Meet Customers Wherever They Reach Out
Not every customer wants to make a phone call. ELMA meets them wherever they're most comfortable, so nobody has to choose between calling now or giving up and leaving your site.
Phone
Answer every inbound call 24/7 with a natural AI receptionist that sounds human.
Website Voice Widget
Visitors can talk to your AI receptionist right from your website. No app, no dial-in, just click and talk.
Website Chat Widget
Prefer typing? The same widget handles live chat, so someone browsing your site gets a real answer without leaving the page.
Built For Businesses That Live On The Phone
Made for the Businesses Where a Missed Call Really Costs You
From law offices to plumbing crews, ELMA is built for businesses where every unanswered call is a customer you can't afford to lose.
Law Firms
Capture new client inquiries, qualify cases, answer common questions, and schedule consultations automatically.
Medical & Dental Offices
Schedule appointments, answer patient questions, and reduce front desk workload with 24/7 support.
Home Services
Book jobs, prioritize emergency requests, and ensure every homeowner reaches someone immediately.
Real Estate
Qualify buyers and sellers, schedule property tours, and respond to new inquiries without delay.
Live Demo
See the AI in action
A realistic call transcript showing answer, route, and book.
Live Call Transcript
Inbound • (415) 555-0192
09:41:02
"Hi, I need to schedule an appointment for tomorrow afternoon to discuss my dental crown if possible."
09:41:05
AI Receptionist: "I can help with that. Let me check the schedule for tomorrow. We have openings at 2:00 PM and 4:30 PM. Would either of those work for you?"
09:41:08
"Yes, 2:00 PM would be great."
09:41:10
AI Receptionist: "Confirmed. I've booked your appointment for tomorrow at 2:00 PM. You'll receive a confirmation text shortly."
Rapid Setup
Launch Your AI Receptionist in Minutes
No complicated implementation. No technical team.Configure your AI receptionist, connect calendar, customize your workflows, and start answering calls within minutes.
Configure
Choose your AI voice, write a greeting, and tell ELMA about your business in plain language.
Activate
Connect your calendar, run a quick test call, and adjust anything that doesn't sound quite right.
Go Live
Get a dedicated business number, or add the chat/voice widget to your website with one line of code.
Integrations
Integrations Works With the Tools You Already Use
ELMA connects with the calendars and communication tools your business relies on, so appointments, notifications, and customer conversations stay synchronized automatically.
Google Calendar
One-click connection. ELMA checks your real availability and books directly onto your calendar.
Outlook
Same one-click setup. Your AI receptionist checks and books straight into Outlook.
Every call and booking gets summarized and sent to your inbox, so you always know what happened — even if you weren't the one who picked up.
Common questions
Frequently Asked Questions
ELMA is a SaaS platform from Focusteck for creating your own AI receptionist. You configure voice, knowledge, and channels on the platform, then launch an agent that answers calls, chats with website visitors, and books appointments for your business.
Ready to Put Your Front Desk on Autopilot?
Discover how an AI receptionist can answer calls, schedule appointments, and provide customer service without increasing your staffing costs.
Integrate AI receptionist into your workflow.
Lets discuss how can we integrate AI receptionist into your workflow. And make things great.